Hi again, I have been reading about you guys, and you all seem pretty decent, into your tech stuff etc. Far from the villanous image I have been getting. HOWEVER, it makes it even worse that you seem not to give a **** about your customers. I know I have to get on with today, but Netidentity has left me with a very distressing situation(without going into details) by not being able to access my email account. Please Please understand why people are getting so upset. We had a fantastic service over the last 5 years..it has turned around in a very short time to something quite unrecognisable and unreliable. Ok..I give up. I will not waste today..but please know you have made a very sad personal situation even more upsetting because I cannot access my email account. Each email account is not just a statistic..